18 results for “it”
18An overview of the company's software licensing model, what you're entitled to, and how to request additional licenses.
Learn the fastest way to get help from IT by submitting a well-structured support ticket through the service portal.
A walkthrough of the IT Service Portal — where to log in, how to navigate, and what you can do from your personal dashboard.
Everything a new employee needs to do in their first week to get fully set up with IT — from device pickup to first login.
Diagnose and resolve common Wi-Fi connectivity issues on company devices, including slow speeds and dropped connections.
A complete checklist for setting up a new workstation with all required company applications and configurations.
Step-by-step process for requesting access to company systems, shared drives, and third-party applications through IT.
A reference guide to the most frequently encountered error messages on Windows and company applications, with plain-English explanations and fixes.
The process for requesting a new or additional software license, including how to check if a license is already available before purchasing.
Company antivirus policy, endpoint protection standards, and what to do if your device is flagged for a threat.
Step-by-step instructions to reset your account password through the self-service portal or by contacting the helpdesk.
Instructions for installing and connecting to the company VPN on Windows, macOS, and mobile devices.
How to configure your company Microsoft 365 email account on iOS and Android devices using Microsoft Outlook.
How company data is backed up, how long backups are retained, and what to do if you need to recover a file or folder.
A practical guide to scheduling meetings, joining calls, screen sharing, and managing Teams channels for your team.
Diagnose and fix common printing and scanning problems including offline printers, stuck jobs, and driver errors.
How to check available storage, free up space safely, and understand storage policies on company-managed devices.
What is the difference between HDD and SSD